Last Updated: October 3, 2026

This Privacy Policy explains how Oceanus Infotech (“we”, “our”, or the “Company”) collects, uses, shares, and protects your personal information and operational data when you visit our website, use our services, or interact with our team.

1. Information We Collect

We collect information directly from you as well as automatically through your interactions with our platforms and services. This information includes:

• Identity and Contact Information: Full name, company name, job title, email address, phone number, and physical company address.

• Project and Technical Information: Project specifications (briefs), design assets (logos, brand guidelines), current system architecture, temporary access credentials (submitted securely), and network telemetry during IT audits.

• Log and Usage Data: IP address, browser type, pages visited, time and date of visit, and other diagnostic data logged automatically by our servers.

2. Use of Information

The data and information collected are used exclusively for operational purposes and service development, including:

• Managing, providing, and maintaining our software development and IT infrastructure services.

• Preparing price quotations, technical proposals, and Service Level Agreement (SLA) documents.

• Facilitating operational communication, project status updates, and helpdesk support.

• Enhancing website security and preventing fraudulent activities or unauthorized access.

• Complying with legal and regulatory obligations in our operating jurisdictions.

3. Data Sharing and Disclosure

We enforce a strict No-Sell Policy. We will never sell client databases to third parties. Your information will only be shared under the following conditions:

• Service Providers: Third-party vendors (such as cloud hosting providers like AWS/GCP, domain registrars, or payment gateways) that we use to execute your services, where information is shared only to the extent necessary.

• Legal Compliance: If required by law, subpoena, or a valid legal process by the government authorities of the Republic of Indonesia.

4. Data Security

We implement enterprise-grade cybersecurity standards to protect the confidentiality of your operational infrastructure. This includes SSL/TLS encryption for data transmission, multi-factor authentication (MFA) for our engineers, and Zero Trust architecture at client database access points. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. User Access and Control Rights

In accordance with the Personal Data Protection Law (UU PDP) of the Republic of Indonesia, you have rights regarding your data:

• To request a copy of the data or project specification documents we hold.

• To request corrections to inaccurate company information.

• To request the deletion of operational data and credentials (Right to be Forgotten) after the cooperation contract and warranty period have expired.

6. Privacy Contact

For questions, data deletion requests, or privacy-related complaints, you may contact our Data Protection Officer at: 

Email: legal@oceanus-infotech.com 

Address: Oceanus Creative Hub, Tangerang, Banten, Indonesia